Kingston: Flat rate – $10 Delivery + $10 Pickup

Outside Kingston (within 100km): $0.50/km from our office – 1-1730 Bath Rd, Kingston, ON K7M 4Y2

We’re thrilled you're considering Eco-Moving Rentals! As a proudly local, independent business (not a franchise), we do our best to be flexible and work with you. If you're located outside our standard service area, just reach out—we’re happy to explore options. Please note: Additional delivery fees may apply for locations beyond our usual range. If you're over 100 km from Kingston, it may not be feasible—long-distance deliveries can get expensive. Eco-Moving Rentals is designed for local moves and relationships.

Need more time? No problem—rental extensions are easy and affordably priced. Just get in touch with our team, and we’ll be happy to offer you a discounted rate for the extra time.

Yes! Our website lists bundle prices for up to 4 weeks at a discounted rate, as that’s the most common rental period.

If you’re looking for a longer-term rental—say, a few months or more—we’re happy to work out a custom rate. Just contact us to chat about options!

Standard Size: 26.9” x 16.9” x 12.5”

We get it—accidents can happen. During checkout, you'll be asked to agree to our rental terms and conditions. While our equipment is built to last, any items that are damaged, lost, or not returned will incur a replacement fee.

For plastic moving boxes: A $40 fee per box applies if they are damaged, missing, or not returned.

Please make sure to review our full rental terms, as additional fees may apply for other equipment and moving supplies beyond the plastic boxes.

If you have any questions, feel free to reach out! You can contact our office through the Contact page on our website, email us directly at office@ecomovingrentals.ca, or call us at 343-364-4371 during business hours (Monday to Friday, 9 AM to 4 PM).

Absolutely. We thoroughly clean and disinfect every piece of equipment—not just the boxes—before each rental. Moving can be messy, but our equipment isn’t. Each Plastic Moving Box is:

• Blown out with an air compressor to remove any debris

• Wiped down by hand with disinfectant wipes

• Stripped of any old labels or residue

You can trust that your crates will arrive clean, sanitized, and ready to use—so you can start packing with peace of mind.

After placing your order, you'll receive an email confirmation to acknowledge we've received your request. Please allow 24–48 business hours for our team to review and respond.

Prior to your scheduled delivery or pickup, a team member will reach out to confirm the details — including the location, date, and time.

Once your order is confirmed, you'll receive an invoice for a $50 non-refundable deposit, which is required to secure your reservation.
The remaining balance, along with a refundable security deposit of:

• $100 for packages under $150

• $200 for packages between $150–$250

• $300 for packages over $250

is due no later than 48 hours before delivery or pickup.

Payment Options

We accept:

• E-transfers to: office@clmanagementcorp.com
  (Eco-Moving Rentals is a division of Cadorette Lauzon Management Corporation – CLMC)

• All major credit cards through our secure checkout

If you have any questions in the meantime, feel free to contact us!

Once everything is confirmed, you’ll receive an invoice for payment. Payment is required to confirm and secure your reservation.

Payment Options

We accept:

• E-transfers to: office@clmanagementcorp.com
  (Eco-Moving Rentals is a division of Cadorette Lauzon Management Corporation – CLMC)

• All major credit cards through our secure checkout

If you have any questions in the meantime, feel free to contact us!

We typically offer delivery or pickup within 24 to 48 hours of your order being placed. However, to ensure availability and the smoothest experience, we recommend placing your order at least one week before you plan to start packing. Need a faster turnaround or want to confirm availability? Feel free to call our office at 343-364-4371 for up-to-date inventory and delivery timelines.

Please note: Someone 18 years or older must be present at the time of delivery or pickup to confirm and sign off on the quantity and condition of the rental items.

Yes, cancellation fees may apply depending on how close to your scheduled pick up/delivery date you cancel. Here's how it works:

Cancellation & Refund Policy

We understand that plans can change, and we strive to be flexible whenever possible.

Order Cancellations

• Partial Refund: Cancellations made within 24–48 hours of the scheduled delivery will be subject to a 25% restocking fee to cover handling and scheduling costs.

• No Refund: Cancellations made less than 24 hours before delivery, or failure to be present at the time of scheduled delivery without prior written notice, are not eligible for a refund.

These fees help cover the time and resources spent preparing, packing, and scheduling your order for pick up/delivery.

If you need to cancel or reschedule, please contact us as early as possible—we’ll do our best to accommodate!

No, Eco-Moving Rentals is not a moving company—we do not pack, load, unload, or move any items.

We specialize in providing eco-friendly plastic moving boxes and moving supplies for rental (and some items for purchase). You can choose to pick up your rental items at our location or arrange for delivery and pickup through our team.

While we don’t offer moving services ourselves, we’re happy to recommend trusted local movers if you need assistance with your move.

🧳 Step-by-Step Guide to Using Our Eco-Moving Rental Service

1. Book Your Boxes

• Choose how many boxes you need for your move.

• Decide if you’d like to pick them up in Kingston or have them delivered to you (for an additional fee).

2. Receive Clean & Sanitized Boxes

• All boxes are thoroughly cleaned and sanitized before each rental.

• Each rental includes:

  • Durable, stackable plastic boxes

  • Labels

  • Zip ties

3. Pack and Move

• You handle the packing and moving on your schedule.

• Stack your boxes efficiently — they’re designed to make transport easy.

4. Unpack and Settle In

• Once you’ve arrived at your new place, take your time to unpack and get settled.

5. Return the Boxes

• Return the boxes by dropping them off in Kingston or choose box collection (for a fee) and we’ll come get them!

No, we kindly ask that you do not write directly on our plastic moving boxes or any rental equipment. These items are reused for multiple rentals, and any permanent markings can affect the experience for future customers.

To help keep your move organized, we provide easy-peel moving labels with each plastic moving box rental. You can write the room location and contents on the label, then place it on the plastic moving boxes. This makes it simple to identify what’s inside each box—without damaging or altering the equipment.

While we can't guarantee the protection of your belongings, using Eco-Moving Rentals' plastic moving boxes instead of traditional cardboard boxes can significantly reduce the risk of damage during your move. Our durable, stackable plastic boxes offer superior protection thanks to their strength and structure.

However, the safety of your items also depends on how they are packed. We recommend using proper packing supplies—such as bubble wrap, packing paper, and furniture blankets—to cushion and protect your belongings inside the boxes.

To help you pack like a pro, we offer a variety of eco-friendly moving supplies available for rental and purchase. Taking these steps can go a long way toward preventing damage and giving you peace of mind during your move.

No problem! If you find that you need additional plastic moving boxes, packing supplies, or equipment after your initial delivery/pick up, just reach out—we’re happy to help.

You can contact us at:
📧 Email: office@ecomovingrentals.ca
📞 Phone: 343-364-4371

Our team will gladly assist you and arrange for any additional items you may need to support your move.

Yes. Someone 18 years or older must be present at the time of delivery and pickup to sign and receive the rental equipment.

Please note that all plastic moving boxes and equipment must be delivered to and picked up from indoor locations (such as a home, apartment, or building lobby). This ensures the safety and cleanliness of the rental items and helps avoid weather-related damage.

To ensure a smooth and efficient pickup, please follow these steps:

• Empty all plastic moving boxes of any personal items and packing materials.

• Stack the boxes neatly in a single, accessible area (preferably near the entrance or designated pickup spot).

• Place any packing supplies or accessories (such as hanging file bars) inside the top box of the stack.

• You may leave moving labels on the boxes.

Following these steps helps our team quickly count and load everything, ensuring a hassle-free return process.