ABOUT US

Eco-Moving Rentals, a division of Cadorette Lauzon Management Corporation, provides essential supplies and rental solutions to support residential and commercial moves.

While we are not a moving company and do not offer packing or transport services, we offer practical, eco-friendly products for rent or purchase to help make your move smoother, more organized, and more sustainable. Whether you're relocating homes, downsizing, renovating, or transitioning office spaces, we're here to ease the process—reducing both stress and environmental impact.

STEP-BY-STEP GUIDE:

USING OUR ECO-MOVING RENTAL SERVICE

    • Choose how many boxes you need for your move.

    • Decide if you’d like to pick them up in Kingston or have them delivered to you (for an additional fee).

    • All boxes are thoroughly cleaned and sanitized before each rental.

    • Each rental includes:

      • Durable, stackable plastic boxes

      • Labels

      • Zip ties

    • You handle the packing and moving on your schedule.

    • Stack your boxes efficiently — they’re designed to make transport easy.

    • Once you’ve arrived at your new place, take your time to unpack and get settled.

    • Return the boxes by dropping them off in Kingston or choose box collection (for a fee) and we’ll come get them!

FAQs

  • Kingston: Flat rate – $10 Delivery + $10 Pickup

    Outside Kingston (within 100km): $0.50/km from our office – 1-1730 Bath Rd, Kingston, ON K7M 4Y2

  • We’re thrilled you're considering Eco-Moving Rentals! As a proudly local, independent business (not a franchise), we do our best to be flexible and work with you. If you're located outside our standard service area, just reach out—we’re happy to explore options. Please note: Additional delivery fees may apply for locations beyond our usual range. If you're over 100 km from Kingston, it may not be feasible—long-distance deliveries can get expensive. Eco-Moving Rentals is designed for local moves and relationships.

  • Need more time? No problem—rental extensions are easy and affordably priced. Just get in touch with our team, and we’ll be happy to offer you a discounted rate for the extra time.

  • Yes! Our website lists bundle prices for up to 4 weeks at a discounted rate, as that’s the most common rental period.

    If you’re looking for a longer-term rental—say, a few months or more—we’re happy to work out a custom rate. Just contact us to chat about options!

  • Standard Size: 26.9” x 16.9” x 12.5”

  • We get it—accidents can happen. During checkout, you'll be asked to agree to our rental terms and conditions. While our equipment is built to last, any items that are damaged, lost, or not returned will incur a replacement fee.

    For plastic moving boxes: A $40 fee per box applies if they are damaged, missing, or not returned.

    Please make sure to review our full rental terms, as additional fees may apply for other equipment and moving supplies beyond the plastic boxes.

  • If you have any questions, feel free to reach out! You can contact our office through the Contact page on our website, email us directly at office@ecomovingrentals.ca, or call us at 343-364-4371 during business hours (Monday to Friday, 9 AM to 4 PM).

  • Absolutely. We thoroughly clean and disinfect every piece of equipment—not just the boxes—before each rental. Moving can be messy, but our equipment isn’t. Each Plastic Moving Box is:

    • Blown out with an air compressor to remove any debris

    • Wiped down by hand with disinfectant wipes

    • Stripped of any old labels or residue

    You can trust that your crates will arrive clean, sanitized, and ready to use—so you can start packing with peace of mind.

  • After placing your order, you'll receive an email confirmation to acknowledge we've received your request. Please allow 24–48 business hours for our team to review and respond.

    Prior to your scheduled delivery or pickup, a team member will reach out to confirm the details — including the location, date, and time.

    Once your order is confirmed, you'll receive an invoice for a $50 non-refundable deposit, which is required to secure your reservation.
    The remaining balance, along with a refundable security deposit of:

    • $100 for packages under $150

    • $200 for packages between $150–$250

    • $300 for packages over $250

    is due no later than 48 hours before delivery or pickup.

    Payment Options

    We accept:

    • E-transfers to: office@clmanagementcorp.com
      (Eco-Moving Rentals is a division of Cadorette Lauzon Management Corporation – CLMC)

    • All major credit cards through our secure checkout

    If you have any questions in the meantime, feel free to contact us!

  • Once everything is confirmed, you’ll receive an invoice for payment. Payment is required to confirm and secure your reservation.

    Payment Options

    We accept:

    • E-transfers to: office@clmanagementcorp.com
      (Eco-Moving Rentals is a division of Cadorette Lauzon Management Corporation – CLMC)

    • All major credit cards through our secure checkout

    If you have any questions in the meantime, feel free to contact us!

  • We typically offer delivery or pickup within 24 to 48 hours of your order being placed. However, to ensure availability and the smoothest experience, we recommend placing your order at least one week before you plan to start packing. Need a faster turnaround or want to confirm availability? Feel free to call our office at 343-364-4371 for up-to-date inventory and delivery timelines.

    Please note: Someone 18 years or older must be present at the time of delivery or pickup to confirm and sign off on the quantity and condition of the rental items.

  • Yes, cancellation fees may apply depending on how close to your scheduled pick up/delivery date you cancel. Here's how it works:

    Cancellation & Refund Policy

    We understand that plans can change, and we strive to be flexible whenever possible.

    Order Cancellations

    • Partial Refund: Cancellations made within 24–48 hours of the scheduled delivery will be subject to a 25% restocking fee to cover handling and scheduling costs.

    • No Refund: Cancellations made less than 24 hours before delivery, or failure to be present at the time of scheduled delivery without prior written notice, are not eligible for a refund.

    These fees help cover the time and resources spent preparing, packing, and scheduling your order for pick up/delivery.

    If you need to cancel or reschedule, please contact us as early as possible—we’ll do our best to accommodate!

  • No, Eco-Moving Rentals is not a moving company—we do not pack, load, unload, or move any items.

    We specialize in providing eco-friendly plastic moving boxes and moving supplies for rental (and some items for purchase). You can choose to pick up your rental items at our location or arrange for delivery and pickup through our team.

    While we don’t offer moving services ourselves, we’re happy to recommend trusted local movers if you need assistance with your move.

    🧳 Step-by-Step Guide to Using Our Eco-Moving Rental Service

    1. Book Your Boxes

    • Choose how many boxes you need for your move.

    • Decide if you’d like to pick them up in Kingston or have them delivered to you (for an additional fee).

    2. Receive Clean & Sanitized Boxes

    • All boxes are thoroughly cleaned and sanitized before each rental.

    • Each rental includes:

      • Durable, stackable plastic boxes

      • Labels

      • Zip ties

    3. Pack and Move

    • You handle the packing and moving on your schedule.

    • Stack your boxes efficiently — they’re designed to make transport easy.

    4. Unpack and Settle In

    • Once you’ve arrived at your new place, take your time to unpack and get settled.

    5. Return the Boxes

    • Return the boxes by dropping them off in Kingston or choose box collection (for a fee) and we’ll come get them!

  • No, we kindly ask that you do not write directly on our plastic moving boxes or any rental equipment. These items are reused for multiple rentals, and any permanent markings can affect the experience for future customers.

    To help keep your move organized, we provide easy-peel moving labels with each plastic moving box rental. You can write the room location and contents on the label, then place it on the plastic moving boxes. This makes it simple to identify what’s inside each box—without damaging or altering the equipment.

  • While we can't guarantee the protection of your belongings, using Eco-Moving Rentals' plastic moving boxes instead of traditional cardboard boxes can significantly reduce the risk of damage during your move. Our durable, stackable plastic boxes offer superior protection thanks to their strength and structure.

    However, the safety of your items also depends on how they are packed. We recommend using proper packing supplies—such as bubble wrap, packing paper, and furniture blankets—to cushion and protect your belongings inside the boxes.

    To help you pack like a pro, we offer a variety of eco-friendly moving supplies available for rental and purchase. Taking these steps can go a long way toward preventing damage and giving you peace of mind during your move.

  • No problem! If you find that you need additional plastic moving boxes, packing supplies, or equipment after your initial delivery/pick up, just reach out—we’re happy to help.

    You can contact us at:
    📧 Email: office@ecomovingrentals.ca
    📞 Phone: 343-364-4371

    Our team will gladly assist you and arrange for any additional items you may need to support your move.

  • Yes. Someone 18 years or older must be present at the time of delivery and pickup to sign and receive the rental equipment.

    Please note that all plastic moving boxes and equipment must be delivered to and picked up from indoor locations (such as a home, apartment, or building lobby). This ensures the safety and cleanliness of the rental items and helps avoid weather-related damage.

  • To ensure a smooth and efficient pickup, please follow these steps:

    • Empty all plastic moving boxes of any personal items and packing materials.

    • Stack the boxes neatly in a single, accessible area (preferably near the entrance or designated pickup spot).

    • Place any packing supplies or accessories (such as hanging file bars) inside the top box of the stack.

    • You may leave moving labels on the boxes.

    Following these steps helps our team quickly count and load everything, ensuring a hassle-free return process.

  • Eco-Moving Rentals – Terms & Conditions

    Effective Date: June 27, 2025

    By placing an order with Eco-Moving Rentals, you agree to the following terms and conditions.

    Order Confirmation & Payment Terms

    • Order Acknowledgement:

      • Once an order is placed, a confirmation email will be sent to acknowledge receipt. Please allow 24–48 business hours for our team to review and process your request.

    • Delivery or Pickup Confirmation

      • Prior to your scheduled delivery or pickup, a member of our team will contact you to confirm all relevant details, including the location, date, and time.

    • Deposits & Final Payment

    • To secure your reservation, a $50 non-refundable deposit is required. An invoice will be issued once all details are confirmed.

    • The remaining balance, along with a refundable security deposit, must be paid in full at least 48 hours before delivery or pickup. The refundable deposit amount is based on the total package value as follows:

      • $100 for packages under $150

      • $200 for packages between $150–$250

      • $300 for packages over $250

    • Failure to complete payment by the specified deadline may result in cancellation of your reservation.

    Rental Terms, Returns, and Equipment Liability

    Rental Period

    All rental packages and equipment are subject to a weekly rental rate, with one week defined as seven (7) consecutive days.

    • Example: A 1-bedroom package rented for three weeks equals 21 days. If the equipment is retained beyond this period without prior written approval for an extension, the damage or missing item fee will begin to apply starting on day 22.

    Late Returns

    If rental equipment is not returned by the end of the business day on the agreed return date, and no written extension agreement has been made, the customer will be charged the full retail replacement value of the unreturned item(s), plus any applicable administrative fees.

    Lost or Damaged Equipment

    Customers are responsible for all rented equipment during the rental period. Any item(s) that are:

    • Lost

    • Damaged beyond normal wear and tear

    • Not returned

    will be charged to the customer at the full current retail value of the affected item(s), along with any additional applicable administrative charges. These charges will be applied to the original payment method used at checkout.

    Retail Value and Administrative Charges

    The full retail value and administrative fees are subject to change and will be determined at the time of the incident. Final charges may reflect fluctuations in market pricing, replacement costs, and inflation of goods and services.

    Rental Extensions

    Rental extensions are common and offered at discounted rates. To extend your rental, please contact our team in advance. Failure to return equipment without notice will result in lost or damaged equipment fees being charged beginning at morning of the following business day after the agreed upon return date.

    Equipment Return Policy

    It is the customer’s responsibility to ensure all rented items are returned on time and in the condition, they were received. This includes that no writing should be done on Eco-Moving Rentals plastic moving boxes or any equipment owned and rented by Eco-Moving Rentals, only easy peel labels should be used.

    If we’re doing delivery and pick up - someone must be present at the scheduled delivery and pickup location at the agreed upon date and time to confirm and receive or return equipment. Please note: Someone 18 years or older must be present at the time of delivery or pickup to confirm and sign off on the quantity and condition of the rental items.

    Additional Trip Charges

    Should you choose to select or include delivery and pick up options to your rentals from our team - we offer one delivery and one pickup per rental order to a single customer address. Additional trips will result in extra charges.

    Charges may apply in the following cases:

    Outside the Standard Service Area

    If your address is outside our service range, we’ll contact you before scheduling to confirm availability and any additional delivery fees.

    • KINGSTON: Flat rate – $10 Delivery + $10 Pickup

    • OUTSIDE KINGSTON (WITHIN 100KM): $0.50/km from our office – 1-1730 Bath Rd, Kingston, ON K7M 4Y2

    We do not offer delivery or pick up outside of 100KM, you can still use our services however rental equipment would need to be self picked up and self returned to our location in Kingston.

    Failed Delivery or Pickup Attempts

    • A $25 fee will apply if we arrive at the scheduled time and no one is available to receive or return the items within a 15-minute window.

    • We coordinate all appointments ahead of time, so please be ready to ensure a smooth process.

    Cancellation & Refund Policy

    We understand that plans can change, and we strive to be flexible whenever possible.

    Order Cancellations

    • Partial Refund: Cancellations made within 24–48 hours of the scheduled delivery will be subject to a 25% restocking fee to cover handling and scheduling costs.

    • No Refund: Cancellations made less than 24 hours before delivery, or failure to be present at the time of scheduled delivery without prior written notice, are not eligible for a refund.

    If you need to cancel or reschedule, please contact us as early as possible—we’ll do our best to accommodate!

    Early Returns

    • Returning your rental equipment earlier than the agreed rental period does not qualify for a partial refund, as the items are reserved exclusively for your rental term.

    Delivery Issues

    If a delivery cannot be completed due to incorrect address information or no one being available to receive the order, a $25 failed delivery fee will apply (see Section: Additional Trip Charges).

    Ownership & Use of Equipment

    All rental items remain the property of Eco-Moving Rentals. Rental equipment may not be resold, altered, or used for any purpose other than moving/storage.

    Privacy Policy

    We respect your privacy. Eco-Moving Rentals does not sell or share your personal information, unless required for billing, legal compliance, or collection of unpaid fees.

    Scope of Services & Liability Disclaimer

    Eco-Moving Rentals is not a moving company.

    We do not offer packing, loading, unloading, or transportation of your personal belongings. Our services are strictly limited to the rental (and select sales) of eco-friendly plastic moving boxes and related moving supplies.

    Customers may choose to:

    • Pick up their rental items at our designated location, or

    • Arrange for delivery and pickup through our team.

    While we do not provide moving services, we are happy to refer you to trusted third-party movers upon request. However, Eco-Moving Rentals is not affiliated with, nor responsible for, the performance or availability of any third-party service providers.

    Liability Waiver

    Eco-Moving Rentals is not responsible for any injuries, accidents, or property damage that may occur as a result of packing, lifting, transporting, or moving rental items or any personal belongings. Customers are responsible for handling and using all rental equipment in a safe and appropriate manner.

    By using our products and services, you acknowledge and agree to these terms.

    Contact Us

    Have questions? We’re happy to help.
    📧 Email: office@ecomovingrentals.ca
    📞 Phone: 343-364-4371
    📍 Service Hours: Monday–Friday, 9:00 AM – 4:00 PM
    🌐 Visit: ecomovingrentals.ca